Privacy Policy

OXLOS Inc | LIFE SURGE LLC

Privacy Policy

Your privacy is very important to us. In order to demonstrate our firm commitment to full transparency and best business practices, we have developed the following Privacy Policy. This Privacy Policy sets forth the policy of OXLOS, Inc. and Life Surge LLC (together with its subsidiaries, “the Company,” “us,” “we,” or “our”) concerning the collection, handling and storage of user information collected through the use of OXLOS.com, LIFESURGE.COM and/or any other related website that links to this Privacy Policy (the “Website”). Please read this Privacy Policy carefully to understand how we process your information. Use of this website and clicking onto web pages beyond the first page visited constitutes your acceptance of and agreement with this Privacy Policy, and the manner in which we collect, use, disclose, and otherwise manage your information, whether or not you complete a transaction on this website or through other channels such as telephone, email, facsimile, or other means. Instructions for opting out of email and/or text/SMS communications from LIFE SURGE are explained below.

Personal Information

Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.  Personal information does not include information that is de-identified or aggregated. Information we may collect: Depending on the circumstances, we may collect and hold a range of different information about you, including, but not limited to, name and contact information or billing information (“Personal Information”). What kind of information we collect may depend on whether you are a visitor to the Website (“Visitors”), or have purchased a product or service (“Buyers”). For example, Buyers who register to use our services will be asked to provide Personal Information such as name, address, telephone number, email address and billing information (such as a credit card number and billing address). The Company collects information in different ways from Visitors and Buyers, including when you provide information to us when you resister for an event, fill out a survey, purchase a product or service, create an account, register for a service, subscribe to our newsletters, or contact us with an inquiry or request. We reserve the right to combine Personal Information collected from the Website with any other information we collect. At the time we collect this information, we may ask your permission to send you future marketing information.

How We May Use Personal Information. We may use Personal Information:

To present the Website to you and others, including the content, features, applications and functionalities made available via the Website. To facilitate registration for our events. The Personal Information collected from Buyers during the registration process is used to manage each Buyer’s account (such as for billing purposes). To facilitate the purchase of our products and services. If you order tickets or products directly from the Company, we will use the Personal Information you provide to process that order. To provide Buyers with notices about your accounts and to communicate with you regarding the availability of the Website, security and other Website-related issues, and to send administrative information to you, for example, information regarding the Website and changes to our terms, conditions and policies. To respond to email inquiries. When Visitors or Buyers send email inquiries to us, the return email address is used to answer the email inquiry we receive.

To conduct analysis, research and development for the improvement of the Website and our products and services, to provide you and others with improved services, and to customize your experience with the Website and services, we will not use identifiable personal information without your consent. For our internal business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new websites, products and services, enhancing, improving or modifying our services, identifying usage trends, conducting studies and analyzing the results of studies, and operating and expanding our business activities. If we reasonably believe it is necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce our terms and conditions; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; or (vii) to allow us to pursue available remedies or limit the damages that we may sustain. In any other way we may describe to you when you provide the Personal Information. We maintain your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

By providing your phone number and email address, you agree that Third Party Service Providers may contact you by email or phone call which may include marketing and be by auto-dialer or pre-recorded messages related to the Sites or the Services and any account you may have. Consent is not required to purchase goods or services.

To facilitate account creation and logon process.  If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of this contract.

To protect our services.  We may use your information as part of our efforts to keep our services safe and secure (for example, for fraud monitoring and prevention).

To enforce our terms, conditions and policies for business, legal and contractual reasons.

For other business purposes.  We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.

Examples include:  payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.  We may allow selected third parties to use tracking technology on the services, which will enable them to collect data about how you interact with the services over time.  This information may be used to, among other things, to analyze and track data, determine the popularity of certain content and better understand online activity.  Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How Personal Information May Be Disclosed

To our employees, affiliates, or third parties who provide services to us, including service providers and contractors that assist us with the purposes for which we use your Personal Information. In instances where the Company and a partner jointly promote services, we may provide the partner certain Personal Information, such as the name, address, and username of persons who subscribed to the services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion. Some products and services may be offered to Visitors and Buyers in conjunction with an affiliate, independent contractor seller, or non-affiliated partner. To provide Visitors and Buyers some of these products and services, the partner may need to collect and maintain Personal Information. To third parties to facilitate or implement a transfer/sale of all or part of our assets or business, or in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). If we reasonably believe it is necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce our terms and conditions; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; or (vii) to allow us to pursue available remedies or limit the damages that we may sustain. In any other way we may describe to you when you provide the Personal Information.

Other Information

Other Information We May Collect: “Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individuals, such as: browser and device information; Internet Protocol (“IP”) address; pages visited; average time spent on the Website; information collected through cookies and other technologies; and aggregated information. How We May Collect Other Information. We may collect Other Information in a variety of ways, including: Through your use of the Website. When you visit the Website, we may track and collect Website usage data, such as your search history. Through cookies and other technologies. A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. The Company may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Visitor or Buyer we may use a cookie to save your settings and to provide customizable and personalized services. To learn more about cookies, including information on what cookies have been set on your computer and how cookies can be managed and deleted, visit https://www.ftc.gov/site-information/privacy-policy. We also use pixels to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site and to communicate offers to Visitors and Buyers via retargeting. We use pixels from Facebook, LinkedIn, Google (including Google Analytics), Simpli.fi, HubSpot and Microsoft to aid in customized, targeted followup advertising. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them. IP Address. Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Website, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. We may use IP Addresses for purposes such as calculating usage levels of the Website, helping diagnose server problems, and administering the Website and its associated services.

From you. Information, such as your preferred means of communication, is collected when you voluntarily provide this information. By aggregating information. Aggregated Personal Information does not personally identify you or any other user of the Website.

How We May Use and Disclose Other Information

We may use and disclose Other Information for any lawful purpose, such as for research, reporting and analytic purposes and to improve the Website. The Company may share aggregated and non-identifying information about our Visitors and Buyers collected through the registration process as well as through online surveys and promotions with advertisers. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements or joint ventures. Additionally, our partners may have advertisements or co-branded Web Pages that are cosponsored by an affiliate, independent contractor seller, or non-affiliated partner. We may share non-identifying and aggregate information with such partners in order to administer the co-branded products or services offered. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as by combining non-identifying information such as a user’s state with the user’s name). If we combine any Other Information and Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

Do Not Track (DNT) Disclosure

As we do not track the activity of our users across third-party websites, our website does not respond to the DNT setting configured on the user’s web browser.

Third Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our other Website users or any third party operating any site or service to which the Website links to or is linked from. The inclusion of a link on the Website does not imply endorsement of the linked site or service by us or our affiliates.

Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your Personal Information transmitted to our Website.

Use of Services By Minors

This Website is not intended for the use of individuals under the age of 18, and we request that these individuals do not provide Personal Information through the Website or any associated services. The Company does not knowingly collect or maintain personal information from individuals under 18 years of age. If we learn that we have collected any personal information from a child under the age of 18 without verifiable parental consent, we will delete that information from our files as quickly as possible.  If you believe that we may have collected information from a child under 18, please contact us at info@lifesurge.com.

We do not knowingly solicit data from or market to children under 18 years of age.  By using our services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our services.  If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data we have collected from children under 18 years of age, please contact us using the contact information provided below.

Information collected by the Company may be transferred to, and maintained on, computers and/or servers located outside of your state, province, territory, or country.  By visiting the website, you consent to the transfer and storage of information by the company as we deem appropriate.

You have been fully informed of your consent, waiver of liability, and release before entering the event. You understand that all photography, filming and/or recording will be done in reliance on this consent.

Contacting Us

If you have any questions about this Privacy Policy or the practices described herein, or you have any privacy related concerns, please contact us via mail or courier at:

Life Surge LLC
2511 Corporate Way
Palmetto, Florida 34221

Or via email at: info@lifesurge.com.

Please note that email communications are not always secure; please do not include sensitive information in your emails to us.

Updates to This Privacy Policy

We may update this Privacy Policy by notifying you of such changes by any reasonable means, including by posting a revised Privacy Policy on the Website. Any changes to this Privacy Policy will become effective upon posting the revised Privacy Policy on the Website. The “last updated” date below indicates when this Privacy Policy was last changed.

Last updated on November 21, 2024.