PRIVACY POLICY

Effective Date: January 1, 2025 

At Life Surge LLC and SurgeU LLC (“we”, “us”, or “our”), we are committed to protecting your privacy and ensuring transparency regarding the collection, use, and sharing of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information, as well as the rights you have under the The Privacy Act), including your rights to access, delete, or opt-out of the sale of your personal information. 

1. Information We Collect

We may collect the following categories of personal information from you: 

• Identifiers: such as your name, email address, phone number, and IP address. 

• Personal Information (PII): such as your contact information, payment information, and online identifiers. 

• Commercial Information: such as transaction history, purchase history, or account activity. 

• Internet or Other Electronic Network Activity Information: such as browsing history, search history, and interaction with our website. 

• Geolocation Data: information about your physical location. 

• Professional or Employment-Related Information: such as your job title, company, or professional background. 

• Inferences: drawn from any of the information identified above to create a profile reflecting preferences, characteristics, behavior, and attitudes. 

2. How We Use Your Information

We may use the personal information we collect for the following purposes: 

• To provide, maintain, and improve our services. 

• To process transactions and send related communications, including customer service and order confirmations. 

• To personalize your experience and provide targeted advertising and content. 

• To communicate with you regarding updates, promotions, or offers. 

• To comply with legal obligations and enforce our terms of service. 

• To detect, prevent, and address fraud or security issues. 

3. Sharing Your Information with Third Parties

We may share your personal information with third-parties for various purposes, including but not limited to: 

• Service Providers: We may share your personal information with third-party service providers who help us operate our business, such as hosting services, payment processors, marketing agencies, and data analytics companies. 

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. 

• Legal Compliance and Protection: We may share your information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to protect the rights, property, or safety of our company, employees, or others; or to enforce our agreements and policies. 

• Advertising and Marketing Partners: We may share personal information with advertising networks, social media platforms, or other third parties for targeted advertising purposes. 

• Affiliates: We may share your personal information with affiliates within our corporate group for purposes consistent with this Privacy Policy. 

4. Sale of Personal Information

Under The Privacy Act, the term “sale” includes the transfer of personal information to third parties for valuable consideration. We may sell certain categories of personal information, such as identifiers, internet activity, and commercial information, to third parties for targeted advertising purposes. 

If you do not wish to have your personal information sold, you can exercise your right to opt-out as outlined below in Section 8. 

5. Children’s Privacy

The Company does not knowingly collect personal information from children under the age of 13.  If the Company obtains knowledge that is has personally identifiable information about a child under 13 in retrievable form in its files, the Company will delete the information from our existing files. 

6. Your Rights Under The Privacy Act

Under The Privacy Act, you have the following rights regarding their personal information: 

Right to Know 

You have the right to request that we disclose the personal information we collect, use, disclose, and sell about you. This includes the right to request the categories of personal information collected, the purposes for which it is used, and the third parties with whom we share it. 

Right to Delete 

You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions. 

Right to Opt-Out of the Sale of Personal Information 

You have the right to opt-out of the sale of your personal information to third parties. To exercise this right, contact us at info@lifesurge.com. 

Right to Non-Discrimination 

We will not discriminate against you for exercising any of your privacy rights. This includes denying you services or charging you different prices or rates. 

7. 7. How to Exercise Your CCPA Rights

To exercise any of your privacy rights, please submit a request to us by: 

• Email: info@lifesurge.com 

• Phone: 833-867-8743 

We will respond to your request within 30 days, as required by law. In some cases, we may need additional time to process your request, but we will inform you if an extension is needed. 

8. 8. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, please be aware that no security measures are completely secure, and we cannot guarantee the absolute security of your personal information. 

9. 9. SMS Communication

• Information obtained as part of the SMS consent process could be shared with third parties. 

• Types of SMS Communications: If you have consented to receive text messages from LIFE SURGE, you may receive text messages related to our services or events. 

• Below are examples 

• “Life Surge is this Saturday! Just a reminder – doors open at 8:00am. We start the event at 9:00am sharp so get there early for the best seats in your section! Check your email for more information! Here’s a word of encouragement from Nick Vujicic – https://www.youtube.com/watch?v=j5SLqB8IBZE” 

• “Hi {{ _0_1.firstname }}, this is {{ _0_1.hubspot_owner_id.firstname }}. I’ll be your guide to all things LIFE SURGE. Welcome to the Community! Be sure to save my number in your contacts, and if you need help in any way, I am available M-F 9 AM – 5 PM EST. Please do not hesitate to contact me directly at this number via call OR text. I look forward to speaking with you. God Bless!”  

Standard Messaging Disclosures: 

• Message and data rates may apply. Messaging frequency may vary. 

• You can opt-out at any time by texting “STOP.” You will receive no further SMS communication. To opt back in at any time reply, START. 

• For immediate assistance please contact our Support Team at 833-867-8743 or visit https://lifesurge.com/contact/ 

• This company will not sell, transfer, share or distribute the personal information that is collected without your consent, unless required by a judge with a court order. 

Terms & Conditions 

 

• By subscribing to Life Surge, you consent to receive messages from Life Surge LLC via our short code, 87407. Life Surge will send subscribers text messages regarding new content and event promotion, this includes but is not limited to event registration, event alerts, and post event follow up. Life Surge may also request volunteer support for their events. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access. 

 

Opt-out Information 

  

• You can unsubscribe from all communications at any time using the links provided at the bottom of our messages. Or by sending an unsubscribe request to info@lifesurge.com. You can opt out of Text/SMS message communications at any time by replying to any message sent to you from the Company using the word STOP. You may also stop text messages by calling us at 833-867-8743 or emailing us at info@lifesurge.com 

 

• Help & Support 

 

• Reply “HELP” to any text messages (SMS or MMS) you have received from the Company to receive contact information and opt-out instructions. You may also contact us by phone at 833-867-8743 or email at info@lifesurge.com 

 

• Supported Carriers 

 

• This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets. 

 

Service provided by Powered By Text, LLC. 

10. 10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. When we make changes, we will revise the “Effective Date” at the top of the Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 

11. 11. Contact Us

If you have any questions or concerns about this Privacy Policy or the privacy practices of Life Surge, LLC please contact us at: 

• Email: info@lifesurge.com 

• Phone: 833-867-8743 

• Mailing Address: 1125 Corporate Way, Palmetto FL 34221 

12. 12. Notice to Consumers

Notice to consumers from California, Connecticut, Colorado, Delaware, Iowa, Kentucky, Maryland, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas and Utah.  Your state laws permit you to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclose to third parties for direct marketing purposes and the name and addresses of all third parties with which we shared personal information in the immediate preceding calendar year.  If you are a resident of a listed state and would like to make such a request, please send your request in writing to us using the contact information provided below. 

Notice to consumers from Virginia.  Your state laws permit you to request and obtain from us, twice a year and free of charge, information about categories of personal information (if any) we disclose to third parties for direct marketing purposes and the name and addresses of all third parties with which we shared personal information in the immediate preceding calendar year.  If you are a resident of a listed state and would like to make such a request, please send your request in writing to us using the contact information provided below. 

You have been fully informed of your consent, waiver of liability, and release before entering the event. You understand that all photography, filming and/or recording will be done in reliance on this consent.